This Privacy Policy describes how deskvora collects, uses, and discloses your information when you visit or make a purchase from our website. We are committed to protecting the privacy of our customers in accordance with the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA) and the European Union General Data Protection Regulation (GDPR).
Information We Collect
When you visit the site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. This includes:
Order Information: Name, billing address, shipping address, payment information (processed by Stripe), email address, and phone number.
Device Information: Version of web browser, IP address, time zone, and cookie information.
Payment Processing
We use Stripe to process payments. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information. Please refer to Stripe’s own privacy policy for further information on how they handle your data.
Use of Personal Information
We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping your order, and keeping you updated on orders and invoices.
Data Retention
We retain your personal information only for as long as is necessary to provide our services to you and for legitimate business purposes.
Legal Compliance: We retain transaction records as required by Canadian and European tax and commercial laws, typically for a period of up to seven years.
Accountability: Information collected for the purpose of order fulfillment is held for the duration of the customer relationship and any subsequent period required to manage queries or legal obligations.
Deletion: Once this retention period expires, your data will be securely deleted or anonymized in accordance with applicable regulations.
Your Rights
If you are a resident of the European Economic Area (EEA), you have the right to access the personal information we hold about you, to port it to a new service, and to request that your personal information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.
Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us via email at wooden@deskvora.com or by mail using the details provided below:
deskvora
8 Rogers Rd, Sylvan Lake, AB T4S 0J8, Canada
Phone: +1 4037556695